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Jeri
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Mobile Service barred

My bill was late so my service was barred I paid all arrears and my bill 2 days ago and my phone has still not been reconnected, please can someone DM me 

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Jeri
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My service is barred

My service was barred due to overdue payment, I paid the bill and outstanding balance in full on Tuesday the 23rd of November and I’m still waiting for my service to resume, I have a disabled daughter and I can’t receive or make calls, I’m missing important medical calls and I have a very important appeal court telephone appointment on Monday morning. I really really need my service to be restored  as a matter or urgency I have no way of calling customer service as the 789 number doesn’t work. 
please help me 

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Jeri
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Phone barred

My service has been barred I paid my bill on Tuesday I really need my service restoring I have a disabled child and need a working phone 

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Travis_M
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Re: Mobile Service barred

Hi @Jeri

 

Thanks for posting on our community forum!

 

Is your mobile service still off now?

 

Regards

Travis_M
Forum Team



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Jeri
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Re: Mobile Service barred

No my service is still not working 

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Jeri
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Re: Mobile Service barred

@Travis_M

my service is still not working 

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Jeri
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Re: Mobile Service barred

Please reply @Travis_M

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Travis_M
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Re: Mobile Service barred

I'm going to drop you a private message to investigate further, please keep an eye on your inbox.

 

Regards

Travis_M
Forum Team



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