Virgin Media Community

[jroberts1308]

Ordered a phone contract on the 28/04 and it’s now the 3rd of may and I’ve had no update so far and it’s says it’s parked. 

[Ashleigh_C]

Hi there @jroberts1308

Thank you so much for your post and welcome back to our community forums! 

I'm so sorry to hear that your order has been parked! I'd be happy to take a look for you, I'll need to do so via a PM. 

I will pop one across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. 

Thank you.