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Missed the opportunity to link accounts

HairyClairey
Joining in

Hi,

I've swapped over my virgin SIM for my O2 Sim and everything is ok. However, I missed/didn't receive the email asking to join accounts in order to log in on the O2 website. Does anyone know how I can still link them as I have no access at all now? Thanks

5 REPLIES 5

Sabrina_B
Forum Team
Forum Team

Hi @HairyClairey 👋.

If you reach out to O2 on Facebook, X or Instagram, or their live chat here 👉 O2, they will be able to send out those details to you so that you can create an O2 account.

Sabrina

 

Hi Sabrina,

Thank you so much for your reply, I shall contact them 😀

Claire

Thanks for getting back in touch @HairyClairey, let us know how you get on.

Have a good weekend.

Sabrina

Hi Sabrina,

It's all done and I can now access everything. Thanks for your help and have a good weekend too.

Claire

Thank you for letting us know and that's great to hear @HairyClairey 

Please do pop back to the forums in the future should you ever need any assistance and we will do all we can to help.