Hi could u please possibly help with a query I'm having??
What it is is I'm on a virgin contract have been for years, The account is one of the Sims on my mum's virgin account so all is in her name, payed off my phone plan a while ago now I'm just on a simple £6 tariff. I wanted to get a new phone upgrade but didn't want to do it through my mum's account this time, rather set it up to pay from my own account. How would I go about doing this and can I get any help?
Thank you for your post and welcome to the community.
What you would need to do is port out your number to another company.
Then take out a brand new contract with ourselves and port the number back over to us.
We are unable to do change of ownserships.