MOBILE phone number

[newleys]

I CANT EDIT MY MOBILE NUMBER CONTACT DETAILS

[Robert_P]

Hello newleys

Sorry to hear of the problems updating your contact details, we appreciate you letting us know via the forums.

Can you confirm if this is via the MyVM app here or via your online account? Do you get any error messages when trying to update the details?

Rob

[newleys]

Via online - error msg-sorry the changes you made were not saved

[Ilyas_Y]

Hey @newleys, thanks for the reply and welcome back to the forums 🙂

I'm sorry to hear you're still struggling to update the contact details.
I will assist you on this and get this corrected for you on our end.
I will send a private message - watch out for the purple envelope inviting you in.

Kind regards,
Ilyas.

[Ilyas_Y]

Hey there @newleys, thanks for speaking with us today.

I'm glad we have been able to make all the necessary changes needed on the system.
As advised, please allow some time for everything to update and correspond on the MyVM app
As always - reach out to us if you need anything.

Kind regards.