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Twixldn
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Lost voicemail pin

Hi, I can't access my voicemails. It is asking me for a voicemail pin.

I can't even remember having ever set one. i tried different standard pin without success.

Could you please help me ?

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Jodi_S
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Re: Lost voicemail pin

Hi Twixldn,

 

Thanks for posting on our community forums. Sorry to hear that you're having difficulties accessing your voicemails due to your voicemail pin. 

 

Can we ask if you are in the UK or abroad currently? You do not need a voicemail pin if you are in the UK, the default pin is 7890 if required.

 

Please can you try this and if your unsuccessful please come back to us and we will reset this for you.

 

Kind regards Jodi. 

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Twixldn
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Re: Lost voicemail pin

Hi Jodi,
Many thx for your answer. I am abroad at the moment, on the continent.
I tried the default pin and had no luck.
Would it be possible to reset it for me please ?
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Jodi_S
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Re: Lost voicemail pin

Of course Twixldn,

 

I'll pop you over a private message so I can access your details, please click on the purple envelope to accept the chat.

 

Kind regards Jodi. 

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Jodi_S
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Helpful Answer

Re: Lost voicemail pin

Hi Twixldn,

 

Just a quick message to let you know the voicemail pin has been reset and you will receive a text message shortly.

 

If you need any further help and advice please come back to us through this channel. 

 

In the meantime we have included some self help here.

 

Kind regards Jodi.  

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