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Spitfire_97
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Logging in to old account

Hi folks,

I'm currently trying to buy a SIM only deal for my new phone. While going through the checkout process, it asks you to create an account. Apparently I used my email address some time in the past (which I have absolutely no memory of), so it wants me to log in with my old password, which I can't remember

I tried resetting my password, but it asks me for my virgin phone number. I haven't had a virgin phone number for years, and I sure as heck can't remember what it is. All the recovery options involve the same thing. What do I do if I don't have the password or the phone number?

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campo7
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Re: Logging in to old account

Hi

I can arrange for someone to give you a call. 

I will PM you


Here to help! I'm a manager helping out whilst working from home. Find out more


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