Log in password

[TickerH]

I can’t remember my password. I try to reset password on line but every time I get the annoying ‘oops’ message. Is there a phone number so I can speak to a real person?

[Steven_L]

Hey @TickerH,

Welcome to the community and thanks for taking the time to post your issue on the forums.

I'm sorry to hear that your having issues trying to reset your online account password. Please can you clear your browsers cache or use a different device and try again to see if that works.

If not, we can get this looked into further for you. 

Regards,

Steven_L

[TickerH]

Cleared cache on mobile and laptop but still getting’oops there’s a problem’ message. 

[Steven_L]

Thanks for trying that @TickerH and sorry that hasn't worked for you either.

I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.

Regards,
Steven_L