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Loan Agreement paid off

Laura09051
Joining in

Hi there, 

I have made the last payment of my loan agreement for my handset. I’ve been transferred over to O2 months ago, can you tell me what happens next? 

3 REPLIES 3

Ayisha_B
Forum Team
Forum Team

Hi @Laura09051 👋,

Welcome back to our Community Forums and thanks for your post

We have migrated to O2 so if you do require further support with anything, they'll be able to assist you. 

Let me know if you have any further questions 😊

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Thanks for reply, they told me to contact you. 

Morning Laura09051, 

Apologies for any confusion caused. As your SIM is now provided through O2, we wouldn't be able to answer any questions relating to this. You'd need to direct these to O2 directly.

In terms of your loan agreement, if this has been fully paid and settled then there is nothing further you need to do with that. 

Many thanks, 

Kath_F
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs