Hi @magoon999,
Welcome to our Community Forums! Thank you for your first post!
I was unable to locate your account with us, and therefore I cannot check if this was noted on your account. Apologies.
Please take a look at the different payment options we have listed here on our website.
However, in this case, I would advise you give our Mobile team a call on 0345 600 0789.
Please keep us updated on this and let us know if you have any further queries.
Thanks,