Virgin Media Community

[Billy0151]

Hi I received a letter to day from Rachel Barr as saying I have a outstanding balance for a Mobile  I am trying h to get in contact with virgin and nothing is happening all numbers are just dead and every email I send it’s gets sends back saying I can’t send email to this server 

can someone help as this is becoming so stressful 

[Natalie_L]

Hi Billy0151, 

Welcome to the Community and thank you for getting in touch. 

I am very sorry to hear you have been experiencing issues in reaching the team. 

The contact numbers for our mobile care team are 789 or 0345 600 0789.

You can also reach the team via our text service on 07533016422. The team are available 7am - 11pm Mon - Fri and 8am - 8pm Sat-Sun. 

Thank you