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Leaving family plan and starting another

noct10
Joining in

I'm currently under an existing family plan. However, I'd like to leave the existing plan and start a new one (with Virgin) while retaining my number.

Is it as simple as ordering a new SIM from Virgin and using my PAC code to keep my number? And then starting a separate family plan?

1 REPLY 1

Travis_M
Forum Team
Forum Team

Hi @notct10 

 

Thanks for posting on our community forum!

 

If you give our team a call on 789 or 0345 600 0789 they'll be happy to look at getting this sorted for you and will review which options are available. You usually wouldn't need a PAC code, they'll be able to advise further when contacted 🙂

 

Regards

Travis_M
Forum Team

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