Hi grenb,
Thank you for your post.
This is something I can sort for you - don't worry at all. Thank you to @HowardML for highlighting the thread also, as it always seems to go a miss.
I will send you over a private message.
Cheers.
Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk