Menu
Reply
Jessicka
  • 5
  • 0
  • 0
Joining in
220 Views
Message 1 of 9
Flag for a moderator

Itemised calls on vigrin mobile bill

I've been looking threw the itemized calls on my phone bill, and I noticed that most of the numbers it says I'm calling, are my own number and alot of them are 1 or 2 seconds long. Why does it show that I've been calling myself?

Tags (1)
0 Kudos
Reply
Robert_P
  • 5.52K
  • 251
  • 475
Forum Team
Forum Team
210 Views
Message 2 of 9
Flag for a moderator

Re: Itemised calls on vigrin mobile bill

Hello Jessika

 

Thanks for posting in regards to your mobile phone bill and items contained, we appreciate the confusion caused and you taking the time to raise it via the forums. Welcome to the community.

 

Can you confirm if this is on previous bills? Do they show at the same time or different times or the same time each day? It could be the SIM registering on the network but this probably wouldn't show as a call. Voicemail has a different number also.

 

Rob

0 Kudos
Reply
Jessicka
  • 5
  • 0
  • 0
Joining in
205 Views
Message 3 of 9
Flag for a moderator

Re: Itemised calls on vigrin mobile bill

The bill that I'm looking at is the most recent one

0 Kudos
Reply
Jessicka
  • 5
  • 0
  • 0
Joining in
204 Views
Message 4 of 9
Flag for a moderator

Re: Itemised calls on vigrin mobile bill

I just checked and it is on previous bills

0 Kudos
Reply
Robert_P
  • 5.52K
  • 251
  • 475
Forum Team
Forum Team
197 Views
Message 5 of 9
Flag for a moderator

Re: Itemised calls on vigrin mobile bill

This could be accessing voicemail Jessicka, this would show if it is held on the handset as the same number. Usually this would show as 222.

 

Rob

0 Kudos
Reply
Jessicka
  • 5
  • 0
  • 0
Joining in
194 Views
Message 6 of 9
Flag for a moderator

Re: Itemised calls on vigrin mobile bill

It's definitely not from checking voice-mail. 

0 Kudos
Reply
Robert_P
  • 5.52K
  • 251
  • 475
Forum Team
Forum Team
189 Views
Message 7 of 9
Flag for a moderator

Re: Itemised calls on vigrin mobile bill

Do any of the calls have charges applied Jessicka? 

 

Rob

0 Kudos
Reply
Jessicka
  • 5
  • 0
  • 0
Joining in
188 Views
Message 8 of 9
Flag for a moderator

Re: Itemised calls on vigrin mobile bill

Nope

0 Kudos
Reply
Robert_P
  • 5.52K
  • 251
  • 475
Forum Team
Forum Team
176 Views
Message 9 of 9
Flag for a moderator

Re: Itemised calls on vigrin mobile bill

Do corresponding calls show on the device the 'calls' were made from with the information on the bills?

 

Rob

0 Kudos
Reply