Virgin Media Community

[Mosquito92]

Hi.

 I got problem again today. Problem has been "fixed" twice already. I discovered that my plan supposed to be 15gb with roller but every month is just rolling 5gb.When I signed contract I picked 15gb pack for 10£ extra. Looks like I'm paying this £10 for nothing. 

[jb66]

Promotional Data doesn't rollover just basic data, so sounds like your sim is a 5GB sim with 10GB promotion data.