Virgin Media Community

[redhat1991]

Hello,

The address on my mobile account profile is my correct address.

The address on my mobile bill is incorrect. Since I never actually download the bill I've never noticed this error. I cant find anyway to correct it.

Hopefully this can be picked up by Virgin and resolve.

Thanks

[Kain_W]

Hi there redhat1991,

Thanks for your post and welcome back to the community.

Sorry to hear the differences in account details, just so we can rectify this I've dropped you a PM.

The message will appear within the purple envelope icon.

Regards,

[redhat1991]

Thank you, I've just posted a reply

[Kain_W · Accepted solution]

Thanks for your cooperation over PM redhat1991,

That should be updated for you now.

If you do have any further queries then be sure to pop back up to the team for assistance.

Take care,