I wish to repay the last bill of my mobile phone credit agreement but I cannot find a way how to do it. I do not want to pay it by phone cause last time I did and gave somebody my card details about two weeks later somebody else used my card to pay for takeaway orders. I am scared that it is going to happen again and do not want to share my banking details with anybody on the phone. I would like to pay my bill with one off payment through my online banking. So I need the account number of the Virgin where I can send my payment and instructions how to do it so the payment goes towards my bill.
I am really disappointed as a customer that there is no email or chat where I could speak to somebody about this in privacy.