Menu
Reply
phisco
  • 5
  • 0
  • 0
Tuning in
178 Views
Message 1 of 5
Flag for a moderator

I need a new SIM please

Hello, while on holiday I had my SIM stolen, and I asked for a new one to be sent in mid August. I have now returned, and find there is a 30 day expiry on that SIM, so it is useless. Please can you send me another?  

0 Kudos
Reply
phisco
  • 5
  • 0
  • 0
Tuning in
131 Views
Message 2 of 5
Flag for a moderator

Re: I need a new SIM please

It seems that the sim I have is now working, since I no longer see the “emergency calls only” message. 

Thank you!

0 Kudos
Reply
Corey_C
  • 3.92K
  • 214
  • 326
Forum Team
Forum Team
126 Views
Message 3 of 5
Flag for a moderator

Re: I need a new SIM please

Hi phisco,

 

Thanks for your post and welcome to the community forums. Have you been able to test if you can make/get calls with the new SIM?

 

Cheers,

Corey C

phisco
  • 5
  • 0
  • 0
Tuning in
123 Views
Message 4 of 5
Flag for a moderator

Re: I need a new SIM please

Hi Corey,

 

Thanks for answering. Yes, I have sent and received a call, and received texts, so the SIM must have been re-activated since I first posted my query. So all seems good, and I have my balance credited to me as well.

Cheers,

pete

 

0 Kudos
Reply
Corey_C
  • 3.92K
  • 214
  • 326
Forum Team
Forum Team
120 Views
Message 5 of 5
Flag for a moderator

Re: I need a new SIM please

Thanks for replying and confirming everything is OK, Pete.

 

Cheers,

Corey C