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maksder
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I dont remember making a a secure password whenever I called to speak to the virgin team

I have been trying to cancel my Sim card from my bundle which I don't remember adding in the first place and Virgin is asking me for "a password that they require is the one I quote whenever I call to speak to the Virgin team." However, I don't remember calling them or even making one. I am really confused about this "secure password."

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HotPotatoCrisp
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Re: I dont remember making a a secure password whenever I called to speak to the virgin team

I f you haven't called them up before then the password won't be set up. but if you call them up them will ask you some security questions to get you through and then you can set up the password

hope this helps!

Never worry, never fuss. If ya miss the train, get the bus
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