Virgin Media Community

[deano_m86]

Perfect, thank you very much.

[davidcbeaumont]

Hi,

My sim card has stop working. I can't ring to order a replacement. Can you order one for me?

Thanks

David

[Paul_DN]

Hi David,

Sorry to hear your Sim card has stopped working, I will be more than happy to help, I will send you an invite into a private chat so I can clear security and make sure your address ETC is up to date then order the sim, please click on the purple envelope to accept.

Regards

Paul.

[Paul_DN]

Hi David,

Thank you for joining me in a private chat and for clearing security, I have now arranged a new Sim card for you, this will arrive within 3 to 5 days, once received this will need activating.

If you need any further support please reach back out.

Regards

Paul.

[davidcbeaumont]

Thank you!

[birtw01]

Hi,

I’m out of the country at the moment and have managed to damage my phone. I’m set up with a esim but need to move to a standard SIM card when I return. Could you please assist with getting a replacement card sent out ready for my return?

Regards

Wayne 

[Paul_DN]

Hi birtw01,

Thank you for reaching out to us in our community and welcome, sorry to hear your Phone has been broken and that you now need a new Sim card sending out, we can arrange this for you, I will send you an invite into a private chat, once received please click on the purple envelope to accept.

Regards

Paul.

[birtw01]

Thanks for your help Paul in getting this quickly resolved.

[Paulina_Z]

Hi @birtw01,

Thank you for coming back to us. I'm glad to hear that Paul has been able to resolve your issue!

If there's anything else we can do to help, please let us know. We're here to assist! 🙂

Thank you.

[harridge]

Hi, I am out of the UK at the moment and I need to order a replacement sim card - previous one didn't survive dunking in a pool.

Can someone help with this?

Thanks