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sgleggc
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How to change direct debit account for fixed sum loan agreement not mobile contract

Hi all,

I just wondered if anyone knows how I change the direct debit account that my fixed sum loan agreement for my phone comes of? It's with a different bank to the one I'm currently using.


I've done it for my actual contract for data and calls etc but not for the actual device it's self. It says I need to log in however I only know my contract details and not my security key.

Thanks

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John_GS
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Re: How to change direct debit account for fixed sum loan agreement not mobile contract

Hi sgleggc

Thanks for posting and welcome to the community.

I shall send you a PM now to assist further.

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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