Hey Primebat0463, thanks for reaching out on our forum page and welcome to our community.
We'd love to help, can you please tell us if you only have VM mobile services with us or cable as well (Broadband, TV and/or landline)?
Also, is your partner at the same address as yourself and do you mean you'd need a SIM and plan for her under your name in this instance?
Please, let us know and we're happy to help.
Note: be advised all our mobile customers are being transferred over to our partners O2 mobile, please have a read here and see if you want to get one of our Volt deals. 🙂
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