Gave Incorrect email address on order

[hannah68]

Hi

I have purchased a Virgin Mobile sim only contract, However i unforunately gave an incorrect email address with my order so i have been unable to receive my confirmation email.

Can anyone tell me how i can get this fixed please?

[Zak_M]

Good morning Hannah68. 

Welcome to the forums and thank you for taking the time to post. 

I am sorry to hear that you have had some issues with your mobile confirmation. 

Are you trying to register for your online mobile account for is it for a confirmation that the order has gone though? 

Kind regards,

Zak_M