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cathemm1
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Free SIM

How long do I need to wait for my free SIM?

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cathemm1
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Missing SIM

I have recently changed my package to include an OOMPH SIM. 
This has not arrived yet. 
how can I chase it up?

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David_Bn
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Re: Free SIM

Good Morning cathemm1,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see that you've been kept waiting for the SIM card. Can you tell me if this has been issued since your post on Wednesday?

 

If you're still waiting, do please let me know, and I'll seek to investigate this further for you

 

Kindest regards,

 

David_Bn

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cathemm1
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Re: Free SIM

Nothing has arrived yet. 

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David_Bn
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Re: Free SIM

Thanks for coming back to me.

 

Let's take a look into this for you. Check out the purple envelope in the top right hand corner for a PM from me 

 

I will need to pass data protection with you before any action can be taken.

 

Kindest regards,

 

David_Bn

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