I am trying to buy a sim, I had a Virgin mobile account many years ago and it appears the account is still there, however to reset the password you need to give the email and mobile number, I don't have a mobile number. I am going round in circles.
Hey @acdeag, thanks for reaching out to us on the Virgin Media forums 🙂
I'm sorry to hear about the issues with the My Virgin Media for the mobile account 😞 I will assist you on getting this resolved - watch out for the purple envelope inviting you in.
Thanks for speaking with us today @acdeag on the forums.
I'm glad to hear that the issue has been resolved with us. As always - feel free to reach out to us for any query you have and we will try to help as much as we can.
