Account disconnected even though we are over £300 in credit
Very sorry to hear this, I can appreciate you're keen to know what's going on.
I can see we've messaged you previously regarding this but haven't had a reply.
We'd love to have a look at what's going on for you, but to do this we will need some details as we're unable to locate your account from here.
I'll pop you a message now and we'll take it from there.