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Kematt
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Disconnection

Account disconnected even though we are over £300 in credit

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Emma_C
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Re: Disconnection

Hi Kematt, 

Very sorry to hear this, I can appreciate you're keen to know what's going on. 

I can see we've messaged you previously regarding this but haven't had a reply. 

We'd love to have a look at what's going on for you, but to do this we will need some details as we're unable to locate your account from here. 

I'll pop you a message now and we'll take it from there. 

Thanks. 

Emma_C - Forum Team
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