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Pyramid
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Disappointed,discussted!...

Terrible customer Service! Ever! I understand covid times . But when ur trying to pay ur bill and the web page doesn’t work properly not letting u pay!.. then get cutt off by virgin!.. can’t ring customer service to pay!... very frustrating. Paid bill on Friday via internet wen it worked!.. now still waiting to be switched back on !... worst system payment ever customer services can’t even get through. Think I will leave virgin . And tell my family who r Alamo on virgin to leave this network because they do not give a **bleep**!!!! **bleep** off . Horrible customer service....