Direct debit issues

[Tobtob]

Hi virgin mobile,

I am really surprised seeing a message that my direct debit has bn cancelled and I am owing a balance. I never requested for a cancellation. Kindly do the needful. You can contact me as soon as possible for another possible set up

[Martin_N]

Hi Tobtob,

Thank you for your post. I'm sorry to hear that your Direct debit was cancelled. 

I can certainly look into that for you. 

I will private message you now to confirm your details. 

^Martin