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Delete online mobile account

Hi

how do you delete your online account. I have one registered but the account is blank and I want it deleted  

Thanks 

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Re: Delete online mobile account

Good morning @Tyler1231 

 

Thank you for taking the time to post. 

 

Are you able to let me know, when you say its blank, do you mean there is no information showing? 

 

Are you still a virgin media customer? 

 

Are you getting any error messages? 

 

Kind regards,

Zak_M

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Re: Delete online mobile account

Sorry I should have clarified it a bit better, i just meant it was blank because I hadn’t made any orders on it so I didn’t need/want it. I only have an account for virgin mobile and there are no error messages 

thanks 

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Re: Delete online mobile account

Thank you for coming back to us.

 

When you say you have an account, do you mean that you have a mobile account with ourselves and you have created an online account and you now want to delete the online account? 

 

Kind regards,

Zak_M 

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Re: Delete online mobile account

Yeah, I have an online account with virgin mobile and want it deleted 

thanks 🙂 

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Re: Delete online mobile account

No problem, 

 

I will just need to drop you a PM so that I am able to do this for you. 

 

Kind regards,

Zak_M