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LewisTangs
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Customer service contact

Why is even paying a bill complicated with VM??😤😤

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LewisTangs
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Contacting customer service

Getting letter about  a bill but the contact number is disconnected. Why even send letters when they don’t make it easy to contact. Only interested in paying customers but when u get a problem then nobody is available. Miss a payment then they call like crazy. Just want to get in touch with customer service so i can discuss my bill

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Sofia_B
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Re: Contacting customer service

Hi @LewisTangs

 

Thanks for your post 🙂 

 

I'm very sorry to hear this, I appreciate this is frustrating and we apologise for any inconvenience caused. 

 

Are you needing to make a payment? If so, you can do this here

 

If not, please expand on the issues you're having with the bill so we can best advise from here. 

 

Thanks, 

Sofia
Forum Team



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