Virgin Media Community

[mcadman]

I am trying to chase up my new phone order :

Your order ref: 100001669518217

It is late and no idea what is goinbg on

[Kain_W]

Hi mcadman,

Welcome back to the community.

Before further checks may I ask, did you receive any communication for when the order was due to be delivered?

Also is this regarding a Mobile or Media account?

Thanks,

[mcadman]

Thanks it is a Mobile account.

Was due on the 9th May ...

[Chris_W1]

Hi mcadman, thanks for the message and sorry to hear that there is an issue with the order, I will send you a private message so that this can be looked at. ^Chris.