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yaqoob107
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Credit file mark fault on vergin'S end

hi there.

i have spoken to your colleague in virgin media about my disconnection which was done late in an error they accepted it and credit my account with the money i have paid inn excess, 
however this error in billing had left a mark on my experien credit profile with my fault please look in to it and remove that from my file.
 
as i wasnt my fault at all i had paid even extra which was refunded back to by vergin media 
 
Mr Edward Dellow from virgin media customer services dealt with me and gave your email for the solution 
please sort my credit file out with experia.
 
Sent them emails so many time but no response at all. 
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Steven_L
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Re: Credit file mark fault on vergin'S end

Sorry to hear that this is still an ongoing issue for you @yaqoob107.

 

Which email address have you been supplied with to send your issue to?

 

Regards

Steven_L

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yaqoob107
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Re: Credit file mark fault on vergin'S end

hi there. 

i have spoken to your colleague in virgin media about my disconnection which was done late in an error they accepted it and credit my account with the money i have paid inn excess, 
however this error in billing had left a mark on my experien credit profile with my fault please look in to it and remove that from my file.
 
as i wasnt my fault at all i had paid even extra which was refunded back to by vergin media 
 
Mr Edward Dellow from virgin media customer services dealt with me and gave your email for the solution 
please sort my credit file out. 
 
Account number: [MOD EDIT: PERSONAL INFORMATION REMOVED]
 
Loads of emails sent to creditfileamendments@verginmedia.co.uk  from my email 
Account number: [MOD EDIT: PERSONAL INFORMATION REMOVED] but no responce at all
 
 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]
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dannylau
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Re: Credit file mark fault on vergin'S end

please don't post your personal info for the whole word to see

 

I could probably open a bank account in your name with that amount of information

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yaqoob107
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Re: Credit file mark fault on vergin'S end

Ohh

 

I thought I m replying to Mr Steven

 

How do I remove my personal details from the post please 

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dannylau
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Re: Credit file mark fault on vergin'S end

you might still be able to edit it, I have flagged your post for a moderator who will do this if you cannot (there is a time limit to edit posts)

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dannylau
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Re: Credit file mark fault on vergin'S end

edit.png

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yaqoob107
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Re: Credit file mark fault on vergin'S end

thanks

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