Virgin Media Community

[jallen1210]

Hello,

I have two Virgin mobile contracts.  I’m trying to access my credit agreement number and secure key.

Unfortunately I can not find the original emails with the info.

I’ve tried help but seem to be stuck in a queue on WhatsApp. 

Is anyone able to help me with finding this info?

Thanks

John

[Steven_L]

Hey @jallen1210,

Welcome back to the community and thanks for taking the time to post.
I'm really sorry to hear of the issues that you're having with your security key and credit agreement number, I have looked into this and can see that you have spoken to the team and they have provided you with this information, is that correct and do you have everything that you need now?

Regards,

Steven_L

[jallen1210]

Yes Thankyou. All sorted. 

[Kain_W]

Brilliant, thanks for the update.

If you do have anymore queries then don't hesitate to contact us again.

Take care,