Credit agreement security code

[JAndrews2]

Hi,

I am trying to pay off my handset but is asking me for a credit agreement security key, I have the rest of the details bar this

Can anyone help on what this is as I don’t remember setting anything and can’t see anything in my emails 

Thanks in advance

[Tom_W1]

Hi @JAndrews2, thanks for your post although I'm sorry to hear of your concerns raised regarding your credit agreement.

Please allow me to send you a PM so I can look into things further for you.

Kindly expect the PM from me to arrive shortly and respond directly when you can!
Many thanks

[Tom_W1]

Hi @JAndrews2 thanks for your reply.

I've re-sent the log in info you need to access this to the email registered. I hope this helps!
Many thanks