Credit agreement number, security key

[amandaburton187]

Almost two years ago I entered into two contracts for two of the same phones. However, i lost ny credit agreement including the necessary information and I was wondering if i can get some help obtaining that

[Nathan_B]

Hi there @amandaburton187,  welcome to our forum and thanks for your post.

I can certainly help you with recovering the information that you have lost, just double checking, have you been able to access your online account here to see if the information you need shows on the contract details option on the account overview?

If not please let me know and I will assist further.

Regards

Nathan

[amandaburton187]

I am able access my online account. When I try to access my device loan details it requires the credit agreement number and security, of which I don't have. I can't find it in my emails, I might have lost it a while back.

[Travis_M]

Hi @amandaburton187

Thanks for posting on our community forum!
 

I'm going to drop you a private message now so we can investigate further, please keep an eye on your inbox.

Regards