Virgin Media Community

[jaztim]

Evening all. 
I would like some help in how to find out my credit agreement numbers/security keys. 

I have no idea where the emails are. I thought I had paper copies but I don’t. 

id like to pay one of them off ASAP. 

[jaztim]

Update. Went through the text service and the person found my account and took payment. This failed as the address on the loan agreement is different than the card I used. 
How can I get this changed? The agent said they would have to go as they were closing in 10 minutes. 

[Natalie_L]

Hi Jaztim

Thank you for getting in touch and keeping us updated. 

I am sorry to hear you have been experiencing some issues with the details on your account. 

You can update these by clicking here

Thanks