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Contacting Virgin MOBILE urgent

I urgently need to contact Virgin MOBILE regarding my Account.

Although my bill was paid over 24 hours ago, I am still unable to make any calls, even though my account shows that its in Credit (already paid 50% off next months Bill).

I have tried contacting Virgin Mobile in following ways: 

     *  Phone from Mobile - message states 'Account is suspended' (although I am able to access the internet).

     *  Text - come back as 'unable to send'.

     *  I don't have a landline. 

     *  Virgin Online - advised that they were Virgin Media and so couldn't help me.

Please can Virgin MOBILE let me know how I can contact them or failing that if anyone else can suggest how I can contact them I would be extremely grateful.

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Re: Contacting Virgin MOBILE urgent

Hi 9lm,

 

Thanks for posting and welcome to the community.

 

Sorry to hear you're having issues with your mobile services. Have you managed to resolve this since posting?

 

Kind regards,

Joseph_C

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