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Changing phone contract

Chantyb
Joining in

Hi

I got a new phone contract for my daughter not long ago as she was 17 now she's 18 she wants it changed to her name and bank details can this be done or would she have to buy out of her current contract and set one up in her name.

Thanks

1 REPLY 1

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @Chantyb,

Welcome to our Community Forums! Thank you for your first post and query! We're here to help. 😊 

Unfortunately, we'd be unable to do this as any new customer will have to have a credit check carried out before a contract can be put in their name. A new account would need to be set up in order to put your daughter as the account holder with her bank details.

You can take a look at our Deals and Offers page to see what we can provide. More information about our Monthly Deals can be found on our website.

Please let us know if there's anything else we can do to help going forward.

Thank you!

Paulina_Z
Forum Team

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