Changing number

[Jessicab82]

I have a current sim only deal and want to change my number,Does anyone know how to do this?

[Kain_W · Accepted solution]

Hi Jessicab82,

Thanks for posting and welcome to the community.

May I ask, are you looking to transfer a number into Virgin or are you looking for a new number?

Thanks,

[Jessicab82]

I would like to change my number with Virgin,I am already a customer 

[Kain_W]

No problem at all.

I've dropped you a PM so we can discuss further.

You'll find the message within the purple envelope icon.

Thanks,

[Kain_W]

Thanks for your cooperation over PM Jessicab82,

I'm glad we've got that sorted for you now.

I'm just updating the public thread so our team can track the progress and class it as resolved.

If you do have anymore queries then don't hesitate to pop up again. 

All the best and take care,

[Alfie_1]

I want to change my number I have called up virgin media but they haven’t really done anything about it 

[John_GS]

Hi Alfie_1

Thanks for posting and welcome to the community.

Please in future make your own thread 🙂

Is this a media telephone number or a mobile number you wish to change?

Best,

[Alfie_1]

Thanks for getting back to me a mobile number

[Travis_M]

Hi @Alfie_1

Thanks for your response

I am going to drop you a private message now to collect some more information and investigate further, please keep an eye on your inbox for a message from myself.

Regards