Change owner of Sim card/mobile account

[LauraBa]

Hello,

I have a Virgin Mobile account/sim card which I only recently realised is in my ex-partner's name. With the exception of the name, all other details are correct.

I have read in a previous thread that it would be enough to verify that both parties are happy with the name change and, if I could get the other person to have a community forum profile, you could help us jointly. Is that correct?

Many thanks

[Nathan_B]

Hi there @LauraBa, welcome to our forum and thanks for your post.

This seems to be something that would need to be checked further via private message before I can say for sure if I can do this. Therefore I will send you one to confirm your details and get the ball rolling on this.

Regards

Nathan