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Dennis10
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Change of Address

I have received a text message from VM informing me they're sending out a new sim card.

I have not changed address yet with VM and the old house is empty.

Tried 789 over the last few days.

Any help much appreciated

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Beth_G
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Re: Change of Address

Hi Dennis10,

 

Thanks for posting on the community forums - a very warm welcome goes out to you!

 

Can you please expand on what exactly you need from us? Are you just looking to change your address for your Mobile account?

 

Let me know so I can help further 🙂

 

Regards,

 

Beth

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Dennis10
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Re: Change of Address

Hi Beth I have three phones with VM and they texted me they're sending out a new sim card on Friday for one of them. Problem is when I moved house I didn't update my address with VM as I'm on paperless billing. Need to change address on account but can't log on to account. Don't want sim card going to an empty house I can't access.

Thanks. 

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Beth_G
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Re: Change of Address

Thanks for coming back to me Dennis and for the clarification.

 

I will gladly look into this for you - I will send you over a PM which can be found over at the purple envelope.

 

Kind regards,

 

Beth

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Dennis10
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Re: Change of Address

Just got an email from VM Beth they've dispatched sim card to old address.

 

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