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Robbo42
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Cannot open mobile banking app

I cannot open my mobile banking app on my phone , this is my only source to my finances

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Lee_R
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Re: Cannot open mobile banking app

Hi @Robbo42 thanks for reaching out and welcome to our community.

I am sorry to hear that you're unable to access your mobile banking app.  Do you mean it's Virgin Money?  As we're separate companies and have no access to their systems.  Or do you mean something on our WiFi is preventing you from accessing the app?  If so have you tried it via mobile data?

Regards


Lee_R

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