2 weeks ago
I cannot and never have been able to login to my Virgin Mobile account to look at my daughters bills, All I ever get is
Oops, something's gone wrong!
Please try again in a few moments.
I was on hold for 45 minutes earlier and then the person just hung up as soon as I connected
Really not impressed
Can anybody from Virgin please reply? Yet again been on hold to your support team for over 30 mins and still cannot get through to somebody who can answer why I cannot see my bills?
Would you be happy for me to see what is causing this issue
I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great
Yes please that would help
I have just sent you a private message to get the necessary details
Thanks, I have replied with all the details