Cannot find address in postcode dropdown

[steveboy8]

I have been advised that all the new homes postal addresses have been registered with Royal Mail, so it will be companies such as Virgin that have not as yet updated their databases. I am assured all plots have provision for Virgin, but you will need to register with Virgin to be connected up, you may have to call them directly as you have advised me the address is not live on their system. They will be able to manually add this to their database and hopefully get you set up.

[Jodi_S]

Hi steveboy8,

A warm welcome and thanks for posting on our community forums. We pleased to hear that you would like to join us if/when the services become available at your new address.

We can take some details from you and get these sent off to our specialist team to see if your address is serviceable.

Please click on the purple envelope to accept the chat.

Kind regards Jodi. 

[Jodi_S]

Hi steveboy8

Thanks for your private message. I have emailed the relevant team for you asking to contact you directly if possible.

As this specialist team do take around 10 days to get back to you, we do apologise for the wait.

If/when the services become available you will be contacted.

Kind regards Jodi.