Cancelling my mobile acount from overseas

[NoaSteiner]

Hello!

I moved outside of the UK and need to cancel my mobile account.

I got a STAC NUMBER but not sure what to do with it if I have no alternative UK mobile provider...

Happy for your help and further clarification as I am not sure I understood the process completely.

Noa

[Steven_L · Accepted solution]

Hey @NoaSteiner,

Welcome to the community and thanks for taking the time to post here on our forums.

I'm sorry to hear that you're having issues with cancelling your account, I can take a further look into this from here but would need to run through a few details for account security via a private message.

I will drop the message over in a moment, please look out for this and we can get started.

Regards,

Steven_L