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mark9898
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Cancelling from Abroad via mobile

Hello,

 

I have a sim only plan and I would like to cancel it from abroad(within the EU, Hungary)

I saw online, that within the EU I can use my allowance as I would be in the UK. Does this mean I can call the support without paying for the international call fee or calling the virgin media call center is not included in this?

 

Thank you for the help in advance.

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FrogCF
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Re: Cancelling from Abroad via mobile

BY TELEPHONE (FOR SUPPORT AND COMPLAINTS)
However, if you choose to speak to a Virgin Media representative, a flat 10p charge applies (plus your telephone provider charges). If you are calling from an overseas land-line, please dial 0345 6000 789 (standard local and international charges apply)
I work for Virgin Media - but all opinions posted here are my own
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