can anybody help me: I have two sim only monthly payment contracts. I am currently abroad, paying for over six month for both of them. I really have to cancel one of them. I requested STAC ages ago, but it didn’t help, I am still being charged for two sims:(
How can I get rid of one sim contract without calling VM (from where I am it will be too expensive)??
Welcome back to our Community, thanks so much for your post; sorry that you're having some issues cancelling one of your mobile contracts with us. When you have multiple SIMs or contracts on one account, you would need to request the STAC either via your online account or by calling us. I have provided a link below with all the options and instructions for you.
It will also outline information about any possible Early Disconnection Fee's if you are still in contract.
I have requested a STAC (786656VRG) already as I mentioned earlier intros tread. I am not switching a provider, I just need to cancel my contract. How can VM help me do that without making me call at a high rate?
We are in the 21st century, everything can be done online nowadays. Surely, there is a way VM can cancel a SIM contract without an old fashion call??