Cancelling SIM

[clivechipperfie]

I live in Malta and use a relative's UK address for Virgin. It is too complicated and unnecessary to switch providers so want a refund of my credit. For some reason my SIM will not connect to a local network so I can't call 789. I am registered, so what can I do?

[Gareth_L]

Hi clivechipperfie

Thanks for your post 

I am more than happy to take a look at this for you on here 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L