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fgao
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Cancel virgin mobile from aboard

Hi,

I went back to China in January for holiday and am stuck here due to the Covid-19 issue. My visa is going to expire by the end of this month (June 2020). This means I won't be able to return to the UK.

I am wondering if there is any other option to cancel my "pay monthly" sim card rather than calling in (which is too expensive...)

Many thanks,

Feng

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David_Bn
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Re: Cancel virgin mobile from aboard

Good Morning fgao,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to hear you're unable to return to the UK and that you've been unable to cancel your account.

 

I've dropped you a PM so we can discuss the account further

 

Kindest regards,

 

David_Bn

 

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