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redhat1991
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Cancel New SIM Contract

Hello,

I started a new pay monthly SIM contract last week.

If I need to, how do would I CANCEL that contract?

Is there any 'grace' period for changing your mind on a new contract?

What are the costs of cancellation?

Thanks

 

 

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sophist
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Re: Cancel New SIM Contract

you have a 14 day cooling off period. you can cancel the service without penalty during this time. section N of the terms here

redhat1991
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Re: Cancel New SIM Contract

Hi

I assumed that there was a cooling off period but wasn't certain.

Thanks for your help
redhat1991
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Re: Cancel New SIM Contract

Fortunately my technical issues were resolved...so no need to cancel my contract
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David_Bn
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Re: Cancel New SIM Contract

Thanks for the update redhat1991, pleased to see you don't need to cancel the services with us.

 

Do feel free to come back to our Community Forums if you need any further assistance

 

Kindest regards,

 

David_Bn